4999b Terms & Conditions

1. Introduction

4999b is an online casino and sports betting platform operated by 4999b Entertainment Ltd., providing gambling and gaming services to eligible players in Bangladesh. The platform offers cricket betting, live casino games, slots, crash games, fishing games, and other gaming products denominated in Bangladeshi Taka (BDT).

These Terms govern all aspects of your relationship with 4999b, including account registration, deposits and withdrawals, participation in games and betting markets, eligibility for bonuses, and the resolution of disputes. By accessing or using the 4999b platform in any capacity, you agree to be bound by these Terms and all policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.

2. Eligibility

To register and maintain an account on 4999b, you must satisfy all of the following eligibility requirements at the time of registration and at all times during which your account remains active:

• You are at least 21 years of age. Gambling is strictly prohibited for individuals under the age of 21.
• You are a resident of Bangladesh and are accessing the platform from within Bangladesh.
• You are not registered as a self-excluded player on 4999b or under any self-exclusion arrangement that covers the 4999b platform.
• You have full legal capacity to enter into a binding agreement and are not subject to any legal restriction that would prevent you from doing so.
• You are opening the account for your personal use only and not on behalf of any third party.
• You have not previously had a 4999b account permanently closed for misconduct, fraud, or breach of these Terms.

4999b reserves the right to request documentary proof of eligibility at any time, including government-issued identification, proof of address, and proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.

3. Account Registration

Each individual may hold only one (1) active account on the 4999b platform. The creation of multiple accounts by the same individual — whether under the same or different personal details — is a breach of these Terms and will result in the suspension of all associated accounts.

When registering your 4999b account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address in Bangladesh, and a valid contact number. You are responsible for maintaining the accuracy of all account information and must promptly update your details if any information changes.

4999b may, at its discretion, conduct identity verification (KYC) checks at the time of registration or at any subsequent point. Providing false, inaccurate, or misleading information during registration constitutes a material breach of these Terms and may result in the immediate termination of your account and forfeiture of any account balance.

4. Account Security

You are solely responsible for maintaining the confidentiality of your 4999b account credentials, including your username and password. You must not share your login details with any third party under any circumstances. All activity conducted through your account — whether or not authorised by you — will be treated as your responsibility.

If you suspect that your account has been accessed without your authorisation, or that your credentials have been compromised, you must notify 4999b immediately via live chat or by contacting [email protected]. 4999b will not be held liable for losses arising from your failure to keep your account credentials secure.

4999b strongly recommends enabling any available two-factor authentication features on your account. You must not access your 4999b account from a shared, public, or unsecured device or network.

5. Deposits & Withdrawals

All transactions on the 4999b platform are conducted in Bangladeshi Taka (BDT). 4999b supports the following deposit and withdrawal methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and standard bank transfer.

The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. There is no maximum deposit limit for standard transactions, though high-value deposits may be subject to additional verification. Withdrawal requests are processed within 5–15 minutes for mobile banking methods (bKash, Nagad, Rocket) and within 1–3 business days for bank transfers.

All withdrawals must be made to a payment method registered in the same name as the 4999b account holder. 4999b does not process withdrawals to third-party accounts. 4999b reserves the right to request supporting documentation before processing any withdrawal, particularly where the account has not previously completed identity verification or where unusual transaction patterns are observed.

4999b does not charge platform fees on standard deposits or withdrawals. However, your payment provider (e.g., bKash, Nagad) may apply their own transaction fees, for which 4999b bears no responsibility.

6. Bonuses & Promotions

From time to time, 4999b offers promotional bonuses, free bets, free spins, cashback offers, and other incentives to eligible players. All bonuses are subject to the specific terms and conditions published alongside each promotion, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates.

General bonus conditions that apply across all 4999b promotions unless stated otherwise include the following:

• Bonus funds must be wagered the specified number of times before any associated winnings can be withdrawn.
• Bonuses are issued for personal use only and may not be transferred between accounts.
• Only one welcome bonus may be claimed per player, household, or shared device.
• 4999b reserves the right to withdraw a bonus offer at any time prior to it being credited to a player's account.
• Irregular betting patterns designed to exploit bonuses — including but not limited to stake manipulation, hedging, and arbitrage — may result in bonus cancellation and account review.

Bonus abuse is actively monitored on 4999b. Where 4999b determines that a player has engaged in bonus abuse, it reserves the right to cancel all pending bonuses, recalculate and adjust the account balance accordingly, and restrict future participation in promotional offers.

7. Betting & Gaming Rules

All bets placed and games played on the 4999b platform are subject to the specific rules applicable to the relevant sport, event, or game title. Game-specific rules are accessible within each game or betting market on the 4999b platform. In the event of any conflict between general Terms and game-specific rules, the game-specific rules will prevail with respect to the conduct of that game or betting market.

For sports betting, 4999b operates on the principle that all bets are final once confirmed. Bets cannot be cancelled or amended after confirmation except in circumstances expressly permitted by the applicable betting rules (such as cash-out features where enabled). 4999b reserves the right to void any bet placed on an event that is subsequently cancelled, postponed beyond the period specified in the applicable rules, or where the bet was accepted as a result of a technical error or manifest odds pricing mistake.

For casino games, the theoretical return-to-player (RTP) percentage for each game is available within the relevant game information panel. All casino games on 4999b use certified random number generator (RNG) technology and are supplied by licensed third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. 4999b does not control or influence the outcome of any casino game.

8. Prohibited Conduct

The following conduct is strictly prohibited on the 4999b platform. Engaging in any of the following may result in immediate account suspension, permanent account closure, forfeiture of account balance, and referral to relevant authorities:

• Providing false or misleading information during registration or verification.
• Opening or operating multiple accounts on the 4999b platform.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with games.
• Colluding with other players in poker, live casino, or any other multiplayer game.
• Exploiting technical errors, software bugs, or incorrectly priced odds ("palpable errors") for financial gain.
• Engaging in any form of money laundering, including using the 4999b platform primarily for the purpose of transferring funds rather than genuine gaming activity.
• Match fixing, spot fixing, or any conduct intended to manipulate the outcome of a sporting event or casino game.
• Allowing a third party to access or operate your 4999b account.
• Attempting to circumvent any technical security measure implemented on the 4999b platform.

9. Intellectual Property

All content on the 4999b platform — including but not limited to the website design, logos, text, graphics, game interfaces, software, and data — is the intellectual property of 4999b Entertainment Ltd. or its licensed suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 4999b platform solely for personal, non-commercial gaming purposes in accordance with these Terms. You may not copy, reproduce, modify, distribute, transmit, display, or create derivative works from any 4999b content without prior written authorisation from 4999b Entertainment Ltd.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 4999b Entertainment Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the 4999b platform, including but not limited to loss of profits, loss of data, service interruptions, or technical failures.

4999b does not warrant that the platform will be available without interruption or error at all times. Scheduled and unscheduled maintenance, technical issues, third-party infrastructure failures, or events beyond 4999b's reasonable control may result in temporary unavailability of services. 4999b will make reasonable efforts to restore services as promptly as possible in such circumstances.

In all cases, 4999b's aggregate liability to any individual player shall not exceed the total net deposits made by that player to their 4999b account in the twelve (12) months preceding the event giving rise to the claim.

11. Responsible Gaming

4999b is committed to promoting safe and responsible gaming among all players in Bangladesh. 4999b provides a range of responsible gaming tools including deposit limits, session time controls, cooling-off periods, and self-exclusion options. These tools are accessible from within your account settings.

If you believe that gambling is negatively affecting your financial situation, personal relationships, or mental health, we strongly encourage you to use the self-exclusion feature or contact our support team at [email protected] to discuss your options. Information on external support organisations is available on the 4999b Responsible Gaming page.

4999b enforces a strict 21+ age policy. Gambling is not appropriate for everyone. Please play within your means and treat gaming as a form of entertainment, not a source of income.

12. Privacy

The collection, storage, and use of personal data provided by players on the 4999b platform is governed by the 4999b Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By registering an account and using the 4999b platform, you consent to the data practices described in the Privacy Policy.

4999b implements appropriate technical and organisational security measures to protect player data against unauthorised access, loss, or disclosure. Player data will not be sold to third parties. It may be shared with payment processors, identity verification providers, and regulatory bodies where required for the lawful operation of the platform.

13. Amendments to These Terms

4999b Entertainment Ltd. reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 4999b will provide reasonable notice to registered players via platform notification, email, or publication of a revised Terms document on the 4999b website.

Your continued use of the 4999b platform after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must close your account and cease using the platform prior to the effective date of the changes.

14. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to 4999b Entertainment Ltd.'s place of incorporation. Any dispute arising from or related to these Terms or your use of the 4999b platform shall first be referred to 4999b's customer support team for attempted resolution.

If a dispute cannot be resolved through the internal complaints process within thirty (30) days of submission, either party may escalate the matter through the applicable dispute resolution mechanisms available under the relevant jurisdiction. Nothing in these Terms limits your statutory consumer rights under applicable Bangladesh law.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact 4999b through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the 4999b platform
• WhatsApp: +880 1700 499900 (plain text — not a clickable link)
• Operating Hours: All hours covered, Bangladesh Standard Time (BST, UTC+6)

4999b Entertainment Ltd. aims to respond to all formal written enquiries within three (3) business days of receipt.